Terms & Conditions
Sprinkle Atelier – Terms of Service
Welcome to Sprinkle Atelier. By accessing our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
1. General Information
These Terms of Service (hereinafter referred to as "Terms") apply to the Sprinkle Atelier website and all purchases made through our online store. Sprinkle Atelier reserves the right to modify these Terms at any time without prior notice. Updated Terms will be effective immediately upon publication on the website.
Sprinkle Atelier
Customer Support: hello@sprinkleatelier.com
2. Eligibility
By using our website or placing an order, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to provide accurate and complete information when placing an order.
3. Orders & Payment
Placing Orders
By placing an order, you are making an offer to purchase the selected items. Sprinkle Atelier reserves the right to accept or decline any order due to:
- Product availability
- Errors in pricing or descriptions
- Payment authorization issues
- Suspected fraudulent activity
Pricing & Taxes
All prices displayed on our website are shown in the selected currency and include applicable taxes unless stated otherwise. Shipping costs are calculated at checkout.
Payment Methods
We accept major credit cards, debit cards, and other secure payment methods displayed at checkout. Payment must be completed before your order is processed.
4. Shipping & Delivery
Processing Time
Orders are processed within the timeframe specified at checkout. Processing times may vary depending on product availability and demand.
Delivery Times
Estimated delivery times vary depending on your location and shipping method selected.
Delays
Sprinkle Atelier is not responsible for delays caused by:
- Shipping carriers
- Customs clearance
- Weather conditions
- Force majeure or unforeseen circumstances
Customs & Duties
For international orders, additional customs duties or taxes may apply and are the responsibility of the customer.
5. Returns & Exchanges
Returns
If you are not fully satisfied with your purchase, you may return eligible items within 14 days of delivery. Items must be:
- Unworn
- Unwashed
- In original condition
- With original tags and packaging
To initiate a return, please contact:
hello@sprinkleatelier.com
Exchanges
We offer exchanges for defective or damaged items. Please contact us within 7 days of receiving your order.
Refunds
Refunds are processed after inspection of returned items. Please allow 5–10 business days for funds to appear in your account.
Shipping costs are non-refundable unless the item is faulty.
6. Product Descriptions
We aim to ensure all product descriptions and images are accurate. However, slight variations in color, fabric, or fit may occur due to:
- Screen display differences
- Lighting
- Material variations
These variations do not qualify as defects.
7. Intellectual Property
All content on the Sprinkle Atelier website including:
- Images
- Branding
- Logos
- Text
- Design
is the property of Sprinkle Atelier and may not be used or reproduced without written permission.
8. Limitation of Liability
Sprinkle Atelier is not liable for any indirect or consequential damages resulting from the use of our website or products.
Our liability is limited to the purchase price of the product in question.
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and protect your personal data.
10. Governing Law
These Terms are governed by the laws applicable to the country in which Sprinkle Atelier operates.
11. Contact Us
If you have any questions about these Terms or your order, please contact us:
Email: hello@sprinkleatelier.com
Customer Support: Monday — Friday
